In a sign of what could be a new normal we did all of our ISO audits by video conference. Certainly dispensing with the site visit was much less time consuming for the auditor and ultimately DAS were able to ask for a lot more information than they normally would have done. Video auditing is not a soft option! However, such is the technology that we now have at our disposal, we were still able to get a good level of interaction through sharing screens on MS Teams and conferencing in other members of staff when needed. So while it could be argued that you do lose some of the personal elements of the audit, you lose none of the rigour and the process has much lower carbon emissions.
DAS Certification Ltd, based in Northamptonshire, UK, began in 1998 and operates in 40+ countries, holding 8,000+ certificates globally. In 2013 DAS became part of SN Registrars (Holdings) Ltd along with its sister company QEC Certification Ltd to expand its list of certifications through representation in Asia, Africa, Europe, North America, South America and Australasia regions.
ABOUT ISO 9001 CERTIFICATION:
“ISO 9001 Certified” means an organization has met the requirements in ISO 9001, which defines an ISO 9001 Quality Management System (QMS). ISO 9001 evaluates whether your Quality Management System is appropriate and effective, while forcing you to identify and implement improvements. Continuous improvement assures your customers benefit by receiving products/services that meet their requirement, and that you deliver consistent performance. Internally, the organization will profit from increased job satisfaction, improved morale, and improved operational results (reduced scrap and increased efficiency)”.